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Message posted on ‎02 Aug 2023 08:27 PM

Recording

When I record the F1 Grand Prix I can not watch the recording on my sky mini box. Why is this

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Message posted on ‎02 Aug 2023 10:21 PM

Re: Recording

Posted by a Superuser, not a Sky employee. Find out more
@Daniel0210 wrote:

@Winni+lewis 

You have no doubt recorded a UHD version which can't be played/viewed on a mini box. 

@Winni+lewis if you want to watch it on your mini box you would need to record it from the hd channel. 

Personally I record in UHD and in HD for this reason  


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
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This message was authored by: Daniel0210

Message posted on ‎02 Aug 2023 08:40 PM

Re: Recording

Posted by a Superuser, not a Sky employee. Find out more

@Winni+lewis 

You have no doubt recorded a UHD version which can't be played/viewed on a mini box. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Avatar for Laing1
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Superuser
This message was authored by: Laing1 Answer

Message posted on ‎02 Aug 2023 10:21 PM

Re: Recording

Posted by a Superuser, not a Sky employee. Find out more
@Daniel0210 wrote:

@Winni+lewis 

You have no doubt recorded a UHD version which can't be played/viewed on a mini box. 

@Winni+lewis if you want to watch it on your mini box you would need to record it from the hd channel. 

Personally I record in UHD and in HD for this reason  


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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This message was authored by: Winni+lewis

Message posted on ‎03 Aug 2023 03:01 PM

Re: Recording

Thank you

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