Sky Q
0

Discussion topic: my sky Q box wont connect to internet

Reply
Alan2451
What's this?
This message was authored by Alan2451 This message was authored by: Alan2451

my sky Q box wont connect to internet

‎03 Aug 2023 02:46 PM

Hi 

 

I have tried resting my box and the internet router and connecting by WPS.  I have full internet but it still won't connect to the box.  I have even tried putting in the password. 

Report post
Post 1 of 2
234 Views
Reply
0 Likes
Reply

All Replies

PeteRG41
What's this?
Superuser
This message was authored by PeteRG41 This message was authored by: PeteRG41

Re: my sky Q box wont connect to internet

‎03 Aug 2023 02:54 PM - last edited: ‎03 Aug 2023 02:55 PM

Posted by a Superuser, not a Sky employee. Find out more

Have you changed the SSID or password on your Sky router?

 

I was told by a Sky engineer that the router and Sky Q box doesn't really like renamed SSIDs or passwords.

____
Pete.
Report post
Post 2 of 2
230 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion