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Discussion topic: Recording’s current unavailable

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This message was authored by Lou33328 This message was authored by: Lou33328

Recording’s current unavailable

When I go onto recordings I get a message saying Sorry, this service is currently unavailable!

Any ideas or suggestions??

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This message was authored by oldfella This message was authored by: oldfella

Re: Recording’s current unavailable

Posted by a Superuser, not a Sky employee. Find out more

@Lou33328 wrote:

When I go onto recordings I get a message saying Sorry, this service is currently unavailable!

Any ideas or suggestions??


Hi @Lou33328 

Try rebooting your Q box.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

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