0

Discussion topic: I lost my recorded programmes after lost of signal due to bad weather

Reply
This message was authored by Tesi This message was authored by: Tesi

I lost my recorded programmes after lost of signal due to bad weather

My children lost all thier recorded programmes. This happened last week when we lost Sky TV signal due to bad weather. The signal didn't come up after several hours. When it did come uo, my children did not see and cannot view all thier recorded programmes.

 

Please how do i resolved this? Thanks

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I lost my recorded programmes after lost of signal due to bad weather

Posted by a Superuser, not a Sky employee. Find out more

@Tesi 

Have you rebooted your box? Let us know on here if you're unsure how to do that. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Tesi
Topic Author
This message was authored by Tesi This message was authored by: Tesi

Re: I lost my recorded programmes after lost of signal due to bad weather

I've done that, but it didn't worked 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion