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Discussion topic: I lost my recorded programmes after lost of signal due to bad weather

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This message was authored by: Tesi

Message posted on ‎11 May 2023 06:23 PM

I lost my recorded programmes after lost of signal due to bad weather

My children lost all thier recorded programmes. This happened last week when we lost Sky TV signal due to bad weather. The signal didn't come up after several hours. When it did come uo, my children did not see and cannot view all thier recorded programmes.

 

Please how do i resolved this? Thanks

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎11 May 2023 06:26 PM

Re: I lost my recorded programmes after lost of signal due to bad weather

Posted by a Superuser, not a Sky employee. Find out more

@Tesi 

Have you rebooted your box? Let us know on here if you're unsure how to do that. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Tesi

Message posted on ‎11 May 2023 07:14 PM

Re: I lost my recorded programmes after lost of signal due to bad weather

I've done that, but it didn't worked 

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