26 Nov 2023 05:40 PM
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26 Nov 2023 05:49 PM
Posted by a Superuser, not a Sky employee. Find out moreFirst thing to try is rebooting your main Sky Q box
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button
26 Nov 2023 05:49 PM
Posted by a Superuser, not a Sky employee. Find out moreFirst thing to try is rebooting your main Sky Q box
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button
26 Nov 2023 05:58 PM
Thanks that's worked
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