08 Dec 2023 06:28 PM
Hi,
tv not showing
no satellite signal
08 Dec 2023 06:38 PM
Posted by a Superuser, not a Sky employee. Find out moreAlthough the thread you posted in originally say virtual assistant it isn't a route to that feature. I've moved your post to a separate thread in the Sky Q board.
For a “no satellite signal” message look at the troubleshooting here
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If you’re on a communal dish system in the UK you’ll have to contact your landlord or building management company rather than Sky.
If you have Sky+ you'll have to contact a local satellite company at your own expense.
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