My screen is saying does not support HDCP

[JH17]

I have the following error message:-

'This screen does not support HDCP. Try reconnecting your HDMI cable, or use a different screeen'

This is stopping me from watching Sky TV via one of my sky q mini boxes.

I have rebooted the mini box, unplugged the Sky branded HDMI cable, waited 5 minutes, reset the box and I still get the same message. I have done this on several occasions. 

[Chodley]

When you say several occasions, do you mean it's happened before or that you've tried unplugging and reconnecting it more than once and it has no effect?

[Mjginwales · Accepted solution]

Try unplugging the tv as well as  sky

and leave for a good few minutes

justvincaenita static on the circuit boards and hdmi etc

[Chodley]

It's not static that causes circuits to stay live for a while after the power is shut off, it's capacitors which are designed to hold charge and smooth out current delivery in circuits. They take a while to discharge.

[Mjginwales]

Thanks for the clarification

[ScottyWalker]

Tryed so many times & doesn't work. Think box is done. 

[Chodley]

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@ScottyWalker wrote:

Tryed so many times & doesn't work. Think box is done. 

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Tried another cable?

[Gregcov2134]

This is happening every time we turn ours on. I've also noticed that when we do, the skybox is really hot. Which it should not be as it is put into standby when the TV is switched off. I'm getting annoyed now. 

[Angel32]

We have but no joy