My screen is saying does not support HDCP

[JH17]

I have the following error message:-

'This screen does not support HDCP. Try reconnecting your HDMI cable, or use a different screeen'

This is stopping me from watching Sky TV via one of my sky q mini boxes.

I have rebooted the mini box, unplugged the Sky branded HDMI cable, waited 5 minutes, reset the box and I still get the same message. I have done this on several occasions. 

[Chodley]

When you say several occasions, do you mean it's happened before or that you've tried unplugging and reconnecting it more than once and it has no effect?

[Mjginwales · Accepted solution]

Try unplugging the tv as well as  sky

and leave for a good few minutes

justvincaenita static on the circuit boards and hdmi etc

[Chodley]

It's not static that causes circuits to stay live for a while after the power is shut off, it's capacitors which are designed to hold charge and smooth out current delivery in circuits. They take a while to discharge.

[Mjginwales]

Thanks for the clarification

[ScottyWalker]

Tryed so many times & doesn't work. Think box is done. 

[Chodley]

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@ScottyWalker wrote:

Tryed so many times & doesn't work. Think box is done. 

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Tried another cable?