Loss of channel 512 GB news

[Milly2023]

I have the same issue all 3 channels.  I have switched box on and off few times.  Any other ideas?

[Daniel0210]

@Milly2023 
Sky no longer deploy an engineer for Sky+ / Sky+HD issues. If your issue needs an engineer they will advise you of this and recommend you change your subscription to Sky Q, Sky Glass or Stream. If it’s a dish issue you will need to contact a local independent satellite engineer to investigate at your own expense. The exception to this is if you already have Sky Protect cover through Domestic and General Insurance whereby you can still contact D&G and request attendance. 

[Milly2023]

Forgot to add i am on Sky Q

[Daniel0210]

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@Milly2023 wrote:

Forgot to add i am on Sky Q

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@Milly2023 

That would have helped 😂 I've moved your issue to the Sky Q board. 

If it displays no satellite signal take a look at the troubleshooting here
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If you’re on a communal dish system in the UK you’ll have to contact your landlord or building management company rather than Sky.

[Invisiblename]

I'd say that not being able to get GB News is a bonus!

[Chris701]

For about a week now I can't get GBNEWS on SKY.....is anyone else getting this problem.  I'm in Somerset

[Daniel0210]

@Chris701 

You post has been moved into a thread on this. I believe the transponder for this channel changed recently. Have you tried rebooting your box? 

edit- see this thread on the Sky+ board as well

https://helpforum.sky.com/t5/Sky/Loss-of-channel-512-GB-news/m-p/4474741#M144234 

[lettice]

This has been reported to GB News, as has been discussed in this thread.

https://helpforum.sky.com/t5/Sky-Q/Poor-weather-poor-reception-on-512-585-180-506-and-585/td-p/44784...

For all it may achieve. Sounds like a poor decision for their main UK audience.

[Chris701]

Thank you Daniel, I took your advice but unfortunately it didn't work.  It did however lead me to a link which has enabled me to book an engineer visit 🤞