Loss of channel 512 GB news

[Caz09]

I lost channel 512 yesterday morning al, other channels are fine. I've done resets several times and still no luck message on screen just says your skybox isn't getting a satellite signal? Every other channel is fine so I don't understand why just that 1 channel ? 

[Mark39]

Most likely it's the result of a slight dish misalignment. It's quite possible,for only some channels to be affected while others are OK. I suspect you haven't checked every channel available,via your Sky box!

[Caz09]

I have checked every channel and it's only this one! 

[Annie+UK]

The gods have blessed you, pity that ALL the "Mainstream" media channels are not affected 😈

What are your Signal Strengths/Qualities? Take a look at the link below:

See question Q11 in my Sky Plus F⋅A⋅Q

[Mark39]

GB News HD? Try GREAT! action, or POP, or Tiny POP.

[GD1]

@Caz09  GB News recently moved to a different transponder that has a wider footprint which may may result in a misaligned dish losing the channel.

https://rxtvinfo.com/2023/gb-news-sat-switch-improves-european-reception/

[TimmyBGood]

@GD1 

" UK migrants & retirees living in the south of Spain can now watch the channel via a normal domestic-sized 75cm dish. "

Oh, the irony....

[GD1]

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@TimmyBGood wrote:

@GD1 

" UK migrants & retirees living in the south of Spain can now watch the channel via a normal domestic-sized 75cm dish. "

Oh, the irony....

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😂

[xenon81]

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@Caz09 wrote:

I have checked every channel and it's only this one! 

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GB News is now on the same transponder as:

EarthX TV (180)

CNN HD (506)

Loveworld TV (585)

I know you've checked every channel but just to be sure, are they definitely working? If so your box may have missed GB News moving to a new frequency, and a reboot should fix it.

Personally I would consider the loss of GB News to be a blessing but each to their own!

[Evie15]

We have also lost GBNews..trying to get hold of Sky and talk to someone is challenging..have you had any luck yet?

[Daniel0210]

@Evie15 

Do you have Sky+? If you do Sky no longer deploy an engineer for Sky+ / Sky+HD issues. If your issue needs an engineer they will advise you of this and recommend you change your subscription to Sky Q, Sky Glass or Stream. If it’s a dish issue you will need to contact a local independent satellite engineer to investigate at your own expense. The exception to this is if you already have Sky Protect cover through Domestic and General Insurance whereby you can still contact D&G and request attendance.

[Evie15]

Hi..yes have HDSKY+ but GBNews is the only channel that we can't get?? All the other channels are fine so its not a satelite issue as its saying on screen..v.strange????

[Daniel0210]

@Evie15 

What about the channels mentioned above by @xenon81 ?

[Evie15]

Just checked those 3 channels and they aren't working either

[Daniel0210]

@Evie15 

Then I'm afraid you'll need to employ a local satellite firm at your own expense if you want to watch those channels if you don't have Sky Protect cover.