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Discussion topic: Re: Discovery plus

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This message was authored by Mark39 This message was authored by: Mark39

Re: Discovery plus

Posted by a Superuser, not a Sky employee. Find out more

Yes, you're right delivery to the Sky Q app is via your broadband connection. I can't find any other recent posts reporting the same problem, so it may be a wifi issue. You could give Sky a call?

 

I've moved your post to the Sky Go & apps forum where others with a similar problem are likely to be aware of it.  

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This message was authored by Canary1953 This message was authored by: Canary1953

Discovery plus

Ever since DP took BT Sport the coverage has been awful with constant buffering stuttering and loss of transmission, at times trying to watch live sport is impossible and ruined, it needs sorting NOW
Mark39
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This message was authored by Mark39 This message was authored by: Mark39

Re: Discovery plus

Posted by a Superuser, not a Sky employee. Find out more

How are you watching? Are you sure this isn't a problem with your dish setup?

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Discovery plus

Posted by a Superuser, not a Sky employee. Find out more

I experience no issues with TNT Sports do as @Mark39 suggests it sounds like an issue with your specific setup?

 

Which Sky services are you subscribing to (Plus, Q, Glass, Stream)?

Sky Stream and Sky Broadband customer

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This message was authored by Canary1953 This message was authored by: Canary1953

Re: Discovery plus

Mark39 I am using Sky q apps menu to access Discovery plus. My understanding is that this content as with all other apps(Netflix Prime etc) is delivered via Internet not Sat dish? So I think the app is flawed, never a problem on BT Sport

Mark39
Topic Author
This message was authored by Mark39 This message was authored by: Mark39

Re: Discovery plus

Posted by a Superuser, not a Sky employee. Find out more

@Canary1953 wrote:

Mark39 I am using Sky q apps menu to access Discovery plus. My understanding is that this content as with all other apps(Netflix Prime etc) is delivered via Internet not Sat dish? So I think the app is flawed, never a problem on BT Sport


Apologies @Canary1953 my reply to your above post has become out of sequence, and appears as the first post in this thread: https://helpforum.sky.com/t5/Sky-Go-Apps/Re-Discovery-plus/m-p/4494075#M130502

 

This message was authored by Canary1953 This message was authored by: Canary1953

Re: Discovery plus

Hi Mark, in response i do not have any wifi issues or any issues at all  with any other apps on the menu only Discovery? It must be a Discovery app issue and Sky need to investigate. As far as no other complaints on  champions league nights Twitter (X) is full of similar complaints 

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