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Discussion topic: Random recordings on Sky Q box

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This message was authored by NewtonUnthank This message was authored by: NewtonUnthank

Random recordings on Sky Q box

I have recently been upgraded to Sky Q.

 

Every time I look in "Recordings" I find programmes I did not record. I have not even used the recording facility yet and doubt that I ever will.

 

Is there any way to deactivate recording?

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This message was authored by oldfella This message was authored by: oldfella

Re: Random recordings on Sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@NewtonUnthank wrote:

I have recently been upgraded to Sky Q.

Every time I look in "Recordings" I find programmes I did not record. I have not even used the recording facility yet and doubt that I ever will.

Is there any way to deactivate recording?


Hi @NewtonUnthank 

I suggest you have inadvertently selected a series link recording.

Anything that is set to record will appear in the Recordings most recent - Scheduled - section

Check this on your Q box as it should be completely empty.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Random recordings on Sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@NewtonUnthank 

Not sure why you would subscribe to Sky Q to never record anything… You can't remove the recording option. Go into Recordings - Scheduled and delete any programmes in there already set to record. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Laing1 This message was authored by: Laing1

Re: Random recordings on Sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@NewtonUnthank wrote:

I have recently been upgraded to Sky Q.

 

Every time I look in "Recordings" I find programmes I did not record. I have not even used the recording facility yet and doubt that I ever will.

 

Is there any way to deactivate recording?


@NewtonUnthank another possibility for unwanted recordings is landing on a non bbc channel that has watch from the start and inadvertantly pressing the select button which will download the programme to your recordings


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
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LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
NewtonUnthank
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This message was authored by NewtonUnthank This message was authored by: NewtonUnthank

Re: Random recordings on Sky Q box

@Daniel0210

I didn't choose to subscribe to Sky Q, I was upgraded to it when I renewed our contract. I wasn't aware that it was possible to renew without being "upgraded" to Sky Q - the Sky agent I spoke to certainly didn't offer me any other option, unfortunately.

This message was authored by twilight+princess This message was authored by: twilight+princess

Re: Random recordings on Sky Q box

Posted by a Superuser, not a Sky employee. Find out more

It sounds like you'd be better with Sky Stream which as it says streams Sky tv over the internet rather than Satellite.

Virginia.
I don’t work for Sky.
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