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Discussion topic: Random recordings on Sky Q box

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This message was authored by: Anonymous

Random recordings on Sky Q box

I have recently been upgraded to Sky Q.

 

Every time I look in "Recordings" I find programmes I did not record. I have not even used the recording facility yet and doubt that I ever will.

 

Is there any way to deactivate recording?

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This message was authored by: oldfella

Re: Random recordings on Sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous wrote:

I have recently been upgraded to Sky Q.

Every time I look in "Recordings" I find programmes I did not record. I have not even used the recording facility yet and doubt that I ever will.

Is there any way to deactivate recording?


Hi @Anonymous 

I suggest you have inadvertently selected a series link recording.

Anything that is set to record will appear in the Recordings most recent - Scheduled - section

Check this on your Q box as it should be completely empty.

This message was authored by: Daniel0210

Re: Random recordings on Sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous 

Not sure why you would subscribe to Sky Q to never record anything… You can't remove the recording option. Go into Recordings - Scheduled and delete any programmes in there already set to record. 


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This message was authored by: Laing1

Re: Random recordings on Sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous wrote:

I have recently been upgraded to Sky Q.

 

Every time I look in "Recordings" I find programmes I did not record. I have not even used the recording facility yet and doubt that I ever will.

 

Is there any way to deactivate recording?


@Anonymous another possibility for unwanted recordings is landing on a non bbc channel that has watch from the start and inadvertantly pressing the select button which will download the programme to your recordings


I may be a Sky Superuser but I am still just a Sky customer

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This message was authored by: Anonymous

Re: Random recordings on Sky Q box

@Daniel0210

I didn't choose to subscribe to Sky Q, I was upgraded to it when I renewed our contract. I wasn't aware that it was possible to renew without being "upgraded" to Sky Q - the Sky agent I spoke to certainly didn't offer me any other option, unfortunately.

This message was authored by: twilight+princess

Re: Random recordings on Sky Q box

Posted by a Superuser, not a Sky employee. Find out more

It sounds like you'd be better with Sky Stream which as it says streams Sky tv over the internet rather than Satellite.

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
This message was authored by: weerene

Re: Random recordings on Sky Q box

No not at all why is sky recording unplanned films

This message was authored by: Maniatore2006

Re: Random recordings on Sky Q box

Yes i know that. you zapp to a Program, want press Select (OK) to open the info.. What is Shown next,  and press download instead..

It is Sometimes so annoying ..

And that Downloads will be shown under Records.

SKY Q, With Entertainment SD and Sky Sports HD.
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