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Discussion topic: RED button technical issue WGT4

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This message was authored by Redimp65 This message was authored by: Redimp65

RED button technical issue WGT4

I am getting a technical issue message when trying to view on the red button on Sky+ witha code WTG4.

I have tried 3 software updates and  have also unplugged the box about 3 times and still not getting anywhere 

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: RED button technical issue WGT4

Posted by a Superuser, not a Sky employee. Find out more

What are you trying to access via the red button? as some red button features don't work with Sky Plus and are only available on the newer platforms

Annie  ( Please Note: I am Neurodivergent )
Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic
Redimp65
Topic Author
This message was authored by Redimp65 This message was authored by: Redimp65

Re: RED button technical issue WGT4

I have a new sky Q box , i can watch it on my mini box in the spare room but getting this error on my main sky Q box 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: RED button technical issue WGT4

Posted by a Superuser, not a Sky employee. Find out more
I have moved your thread to a more appropriate forum
Annie  ( Please Note: I am Neurodivergent )
Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic
This message was authored by Sam159 This message was authored by: Sam159

Re: RED button technical issue WGT4

Trying to watch caribou cup Chelsea but technical issues this is absolutely ridiculous and the last straw whth sky.

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