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Discussion topic: RED button technical issue WGT4

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Redimp65
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RED button technical issue WGT4

‎01 Sep 2024 11:03 AM

I am getting a technical issue message when trying to view on the red button on Sky+ witha code WTG4.

I have tried 3 software updates and  have also unplugged the box about 3 times and still not getting anywhere 

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Annie+UK
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Superuser
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Re: RED button technical issue WGT4

‎01 Sep 2024 11:10 AM

Posted by a Superuser, not a Sky employee. Find out more

What are you trying to access via the red button? as some red button features don't work with Sky Plus and are only available on the newer platforms

Annie  ( Please Note: I am Neurodivergent )

Urgent Notice: as of 29th October 2024 you will no longer be able to pair your viewing card to a Sky+/Sky+HD box that the card is not already paired to, so if your Sky box breaks you cannot replace it and you'll need to move to either Sky Q, Sky Glass or Sky Stream to access Sky content
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Redimp65
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Re: RED button technical issue WGT4

‎01 Sep 2024 11:23 AM

I have a new sky Q box , i can watch it on my mini box in the spare room but getting this error on my main sky Q box 

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Annie+UK
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Superuser
This message was authored by Annie+UK This message was authored by: Annie+UK

Re: RED button technical issue WGT4

‎01 Sep 2024 11:32 AM

Posted by a Superuser, not a Sky employee. Find out more
I have moved your thread to a more appropriate forum
Annie  ( Please Note: I am Neurodivergent )

Urgent Notice: as of 29th October 2024 you will no longer be able to pair your viewing card to a Sky+/Sky+HD box that the card is not already paired to, so if your Sky box breaks you cannot replace it and you'll need to move to either Sky Q, Sky Glass or Sky Stream to access Sky content
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Sam159
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Re: RED button technical issue WGT4

‎30 Oct 2024 07:36 PM

Trying to watch caribou cup Chelsea but technical issues this is absolutely ridiculous and the last straw whth sky.

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