Q mini box problem

[B92David]

My Q mini box won't connect. It says "

There has been a problem finding your Sky Q box on the network

Go to your Sky Q box and select Settings > Status.

If any status has a cross, highlight it for more information.

If they are all ticked, restart your Sky Q box and wait a few minutes while we retry For further help go to 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you @B92David . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks