sometimes no sound for a few minutes most days, only had skyQ for 2 months dont like it.

[sallybee]

Only had our new boxes(skyQ) for 2 months, been a customer for 18years with no problems (sky+)

Turn on tv/sky and sometimes there is no sound for a few minutes.  Have to put pin number in to some channels and also series link doesn't record every episode (Emmerdale & Corronation street) then have to download them.

Monday both SkyQ & mini box wouldn't work, saying no internet connection, but wifi was working on tablets etc. Had to turn off at mains for it to start working again. 

Really dissappointed

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you @sallybee . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks