@AnnNicholls wrote:
My sky Q box is making a buzzing sound and I m getting a message
There is no signal or the signal is not strong enough. Please check the connection source. I have checked everything. However the multi box is working perfectly well in the other room. I think the Q box is broken.
hi @AnnNicholls
Assume you have carefully checked the the HDMI cable between the Q box and TV is correctly located at both ends?
Also have you rebooted the main Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
