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Discussion topic: Q box not connecting

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This message was authored by Police01 This message was authored by: Police01

Q box not connecting

I cannot get the q box to connect to the broadband.  I have tried all the guides, links and forums.

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This message was authored by Chodley This message was authored by: Chodley

Re: Q box not connecting

Posted by a Superuser, not a Sky employee. Find out more

Sky BB or someone else?

 

Police01
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This message was authored by Police01 This message was authored by: Police01

Re: Q box not connecting

I don't understand your question.  I cannot connect my q box to the broadband network. 

This message was authored by Laing1 This message was authored by: Laing1

Re: Q box not connecting

Posted by a Superuser, not a Sky employee. Find out more

@Police01 wrote:

I don't understand your question.  I cannot connect my q box to the broadband network. 


@Police01 I think @Chodley was asking who provides your broadband Sky or a third party ?


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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