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Discussion topic: SkyQ On Demand channels will sometimes not connect to selected channel and programme

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This message was authored by MAT49 This message was authored by: MAT49

SkyQ On Demand channels will sometimes not connect to selected channel and programme

Appears to be random.  Occurs several times when switching to On Demand after viewing on an App such as Apple+ TV. Occurs when using Alibi trying to watch Elementary. On screen message - programmes of this type are not available. No red light on Q box and all wifi router lights green.

Any ideas why and what to do to stop it?

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