Q box not connecting to Wi-Fi

[JB15]

Despit having full Wi-Fi, my Sky box has lost connection to the sky router.

I have tried doing a network reset, and all the other suggestions on these posts but nothing is working. It wouldn't even take the password and keeps saying "incorrect password" even though it isn't 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks