Had a power cut locally and now mini sky q box doesn’t seem to work

[Anjgadz]

Tried to reset but no Joy. Main sky box everything looks as it should, showing  one my to wifi and mini box connected. I am wondering if the mini sky box needs connecting?

[Chodley]

Sorry think autocorrect has done something odd to the middle of that sentence. The Q works but the mini won't connect?

[Anjgadz]

The main sky box is all okay, it is the mini sky q box which I also have that seems to be stuck on step 1 of 4. Tried to reset it but doesn't seem to work. 

[Chodley]

I've escalated your query. Look out for a blue chat bubble.

[Anjgadz · Accepted solution]

It's all resolved  thank you. It appears the remote needed re-connecting to the box. 🙂

[Chodley]

Ha, that's why it was "stuck". Seen that before, should have thought of it.