When forwarding a recording screen will stay on picture then jump and to the end and when changing channel the screen will go black and take as Long as 10 seconds to change also we get a lot of buffering when using on demand services
done all the usual power reset software update and checked all the connections with an advisor
If you've already tried this troubleshooting with an advisor (presumably on the phone), how was it left? Are they going to swap the box?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
