Q Box Br

[Gatesy66]

Q box keeps disconnecting from router, every time it's powered down , have to reconnect by pressing WPS. Have tried hard reset (power down), no difference. Anything else we can do?

[Danz994]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141