Projector picture issues with sky Q

[keith.p666]

Just purchased a hy300 pro projector and connected it to sky Q . But only.get sound no picture.  I did get picture after resetting to factory on projector, move it outside via hdmi and now there's sound but no picture 

Its doing my head in so please help 

[Chodley]

How long is the cable?

[lettice]

Firstly, check your projector HDCP capabilities.
Needs to be HDCP1.4 for HD and HDCP2.2 for UHD and related to the Sky Q box model.

Have a read of this previous thread for some background with projectors and Sky Q?

https://helpforum.sky.com/t5/Sky-Q/Projector-picture-issues-with-sky-Q/m-p/4949516/highlight/false#M...

Any further questions, ask here.

[MightyQuinn]

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@Chodley wrote:

How long is the cable?

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Hi @keith.p666   and what resolution?

[keith.p666 · Accepted solution]

7 meter but ot worked when I plugged it in. took it outside and set up, no picture via hdmi, youtube works fine

[Chodley]

Same cable? And if you bring it back in it works fine? And vice versa?

Youtube actually playing from the Q as well?

the panel in those things is only 720p so no point feeding it anything higher res than that, which reduces the demands on the cable. I'd try different res outputs.