Problem with sky box

[Leahbutcher]

My sky box isn't allowing me to pause rewind or fast forward the tv. It's also not letting me download no tv programmes or purchased movies. It's saying problem with the hard drive. Been on going for over a week now. 

[Chodley]

Ring sky. Almost certainly needs a new

box.

[Laing1]

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@Leahbutcher wrote:

My sky box isn't allowing me to pause rewind or fast forward the tv. It's also not letting me download no tv programmes or purchased movies. It's saying problem with the hard drive. Been on going for over a week now. 

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@Leahbutcher try reading through the link below it should allow you to order a new box by working through the link 

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

[Chodley]

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@Laing1 wrote:

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@Leahbutcher wrote:

My sky box isn't allowing me to pause rewind or fast forward the tv. It's also not letting me download no tv programmes or purchased movies. It's saying problem with the hard drive. Been on going for over a week now. 

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@Leahbutcher try reading through the link below it should allow you to order a new box by working through the link 

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

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Forgot you could do that online, thanks!