Discussion topic: I have software issues between my mini box and main box every night between 7pm and 9 pm

This message was authored by: angie25 · ‎24 Aug 2023

I have a message saying software issues between my mini box and main box every night between 7-9pm. The mini box and main box keep going blank on and off for 2 hours

This message was authored by: Laing1 · ‎24 Aug 2023

@angie25 wrote:

I have a message saying software issues between my mini box and main box every night between 7-9pm. The mini box and main box keep going blank on and off for 2 hours

@angie25 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then reboot your mini box

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

Discussion topic: I have software issues between my mini box and main box every night between 7pm and 9 pm

I have software issues between my mini box and main box every night between 7pm and 9 pm

All Replies

Re: I have software issues between my mini box and main box every night between 7pm and 9 pm

Was this discussion not helpful?

Search Sky Community

Start a new discussion