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Discussion topic: Problem with satellite signal

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This message was authored by Francisca101 This message was authored by: Francisca101

Problem with satellite signal

Hello,

I am currently not able to view any TV channels. There is a feed back on the screen that reads; This channel is currently affected by a problem with your satellite signal. Kindly advice.

Thank you

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This message was authored by nigea99 This message was authored by: nigea99

Re: Problem with satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@Francisca101 wrote:

Hello,

I am currently not able to view any TV channels. There is a feed back on the screen that reads; This channel is currently affected by a problem with your satellite signal. Kindly advice.

Thank you


hi @Francisca101 

Please see the following page that covers a few problems - if you follow the link through and still have problems then you should find a link to book an engineer if you have your own dish

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q


If you have a communal system you may have to contact your building management to deal with the technicians responsible for the system  

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