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Discussion topic: Problem with hard drive

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This message was authored by Sharon2882 This message was authored by: Sharon2882

Problem with hard drive

Trying to pause my sky box and it says the service is not available because of a problem with the hard disk drive

 

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This message was authored by Laing1 This message was authored by: Laing1

Re: Problem with hard drive

Posted by a Superuser, not a Sky employee. Find out more

@Sharon2882 wrote:

Trying to pause my sky box and it says the service is not available because of a problem with the hard disk drive

 


@Sharon2882 try following the link below at the end it shows how to request a new Q box 

 

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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