This discussion topic has been answered Discussion topic: Problem with UHD HDR download
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Message posted on ‎08 Jan 2024 01:46 PM
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Hi everyone
I am downloading the Fantastic Beasts films in UHD HDR which I have a subscription for. Crimes of Grindelwald keeps saying failed no subscription the other two have downloaded no problem. Any ideas please?
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Message posted on ‎08 Jan 2024 02:41 PM
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It's usually a metadata issue at Sky's end.
Try emailing viewer relations.
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Message posted on ‎08 Jan 2024 02:41 PM
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It's usually a metadata issue at Sky's end.
Try emailing viewer relations.
Message posted on ‎15 Jan 2024 11:25 AM
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Re: Problem with UHD HDR download
Thanks for your reply I didn't get notification that you had. Do you have the email address please? I will try and find it myself as well. Thanks again. 😊
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