▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging so DMs are switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
All channels go off get blue screen saying no satellite.
message: this channel is affected by a problem with your satellite signal. For help press? Great entertainment is still available via recordings, on demand and apps
i have done everything it has told me to do.
whats the use of paying for sky when I cannot get sky?
Posted by a Superuser, not a Sky employee. Find out more
@Beryl1984 Whenever a “no satellite signal” message is displayed, that relates to your Sky Q box, so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q It may then give you the opportunity to arrange an engineer to check the alignment of your dish.
A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels. If you’re on a communal dish you may initially need to liaise with your landlord or building management company who deal directly with their approved engineers.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging so DMs are switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Not sure what you mean by that. Follow the link and if needed arrange an engineer appointment via the link or by calling.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging so DMs are switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
