27 May 2024 03:01 PM
Sky dish not working properly since Wednesday can only get apps or recorded items, now today getting nothing at all
27 May 2024 03:04 PM
Posted by a Superuser, not a Sky employee. Find out moreSo are you seeing an error message of "no satellite signal"? If so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish.
A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels. If you’re on a communal dish you may initially need to liaise with your landlord or building management company who deal directly with their approved engineers.
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