0

Discussion topic: Problem with, sky dish no channels on TV only recorded programmes or apps since Wednesday now tods,n

Reply
This message was authored by Jesus100 This message was authored by: Jesus100

Problem with, sky dish no channels on TV only recorded programmes or apps since Wednesday now tods,n

Sky dish not working properly since Wednesday can only get apps or recorded items, now today getting nothing at all 

 

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Problem with, sky dish no channels on TV only recorded programmes or apps since Wednesday now to

Posted by a Superuser, not a Sky employee. Find out more

@Jesus100 

So are you seeing an error message of "no satellite signal"? If so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish.

A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels. If you’re on a communal dish you may initially need to liaise with your landlord or building management company who deal directly with their approved engineers.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion