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This discussion topic has been answered Discussion topic: Problem accessing channels

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This message was authored by: massivedoghead

Message posted on ‎10 Dec 2025 08:04 PM

Problem accessing channels

topic: I can’t access my Home Screen, catch up, recordings or Sky channels, i.e sports.  The onscreen message says I need to upgrade my subscription. I haven't cancelled my subscription and have all the upgrades for the channels I want to access.  

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This message was authored by: massivedoghead Answer

Message posted on ‎10 Dec 2025 08:43 PM

Re: Problem accessing channels

Yes, twice. Nothing changed. 

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Message posted on ‎10 Dec 2025 08:09 PM

Re: Problem accessing channels

Posted by a Superuser, not a Sky employee. Find out more

Hi @massivedoghead   Have you tried a power reboot?

Welcome to the Sky Community Forum

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This message was authored by: massivedoghead Answer

Message posted on ‎10 Dec 2025 08:43 PM

Re: Problem accessing channels

Yes, twice. Nothing changed. 

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