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Discussion topic: New sky q jox

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This message was authored by: Paulinemct

New sky q jox

Hi I live in a flat downstairs and have sky broadband. However I have got a new sky q box for my bedroom for sky tv but haven't received the viewing card. 
if and when I get the card will the box work? Do I need anything done to communal sky within the block 

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This message was authored by: Mark39

Re: New sky q jox

Posted by a Superuser, not a Sky employee. Find out more

Sky Q? Or a Sky Stream Puck?

 

Sky Q boxes are installed by an engineer.

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This message was authored by: Paulinemct

Re: New sky q jox

Hi sky q . They didn't  mention an engineer 

This message was authored by: oldfella

Re: New sky q jox

Posted by a Superuser, not a Sky employee. Find out more

@Paulinemct wrote:

Hi sky q . They didn't  mention an engineer 


Hi @Paulinemct 

If this is an extra Q box for your bedroom (ie a mini box) then these do not have viewing cards and work as WiFi slaves from the main Q box.

If it is your Main and only Q box to which you are referring then you really need a Sky Engineer to fit it to to your Communal system.  And yes they do need a viewing card.

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