Problem accessing channel

[JulieWickens]

Hi ,, after many months and many attempts, I'm still not able to access paramount + ,, I do pay for the full package £131 per month ,, so I should be able to access it free ,,any help would be appreciated 

[oldfella]

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@JulieWickens wrote:

Hi ,, after many months and many attempts, I'm still not able to access paramount + ,, I do pay for the full package £131 per month ,, so I should be able to access it free ,,any help would be appreciated 

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Hi @JulieWickens 

Exactly what issue do you get by precisely following the procedure in the following link?

https://www.sky.com/help/articles/using-paramount-plus

[JulieWickens]

I follow the link , it tells me I've got no active subscription on this account, I go through the procedure, and it takes me back to the beginning!!