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Discussion topic: Problem Skyq@@194

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GrahamL54
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This message was authored by GrahamL54 This message was authored by: GrahamL54

Problem Skyq@@194

‎07 Apr 2023 09:04 AM

Skyq is down. When I try to reboot it goes through the sequence. When it gets to the part where 'when screen goes blank press hone' it goes

blank and the flashing 'Q' on the box goes blank.

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oldfella
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This message was authored by oldfella This message was authored by: oldfella

Re: Problem Skyq@@194

‎07 Apr 2023 09:11 AM

Posted by a Superuser, not a Sky employee. Find out more
@GrahamL54 wrote:

Skyq is down. When I try to reboot it goes through the sequence. When it gets to the part where 'when screen goes blank press hone' it goes

blank and the flashing 'Q' on the box goes blank.

Hi @GrahamL54 

Work completely through the following link 

https://www.sky.com/help/articles/sky-q-box-wont-turn-on 

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