Problem Skyq@@194

[GrahamL54]

Skyq is down. When I try to reboot it goes through the sequence. When it gets to the part where 'when screen goes blank press hone' it goes

blank and the flashing 'Q' on the box goes blank.

[oldfella]

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@GrahamL54 wrote:

Skyq is down. When I try to reboot it goes through the sequence. When it gets to the part where 'when screen goes blank press hone' it goes

blank and the flashing 'Q' on the box goes blank.

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Hi @GrahamL54 

Work completely through the following link 

https://www.sky.com/help/articles/sky-q-box-wont-turn-on