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Discussion topic: Power cable

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This message was authored by: Heather1573

Power cable

I need a new power cable

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This message was authored by: oldfella

Re: Power cable

Posted by a Superuser, not a Sky employee. Find out more

@Heather1573 wrote:

I need a new power cable


Hi @Heather1573 

If it is the following they are readily available in High street shops and internet

oldfella_0-1700394688946.png

It's a standard IEC C7 Power Cable (figur of 😎

This message was authored by: TimmyBGood

Re: Power cable

Posted by a Superuser, not a Sky employee. Find out more

@Heather1573 

 

As @oldfella indicates, almost all Q boxes use an IEC C7 'figure-eight' plug, widely available in assorted lengths.

 

The exception is the v2 main Q box which uses a proprietary round multipin connection into its rear panel together with a dedicated external transformer block: these are available online but can be expensive.  To replace one of those at no cost you'd need to log a fault with Sky, and potentially get the whole box swapped out.

 

 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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