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Discussion topic: Sky tv no internet connection

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This message was authored by: Tor_Holness

Message posted on ‎17 Nov 2023 09:46 AM

Sky tv no internet connection

My sky tv on the home page started saying has no internet connection yesterday, still the same today, have tried to reset following instructions and resetting the router pressing and holding the button but still not working

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Superuser
This message was authored by: GD1

Message posted on ‎17 Nov 2023 09:51 AM

Re: Sky tv no internet connection

Posted by a Superuser, not a Sky employee. Find out more

@Tor_Holness  Is this ona  Sky+HD box or Sky Q (you've posted in the SKy Q forum)

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Mr+Flibbles+86

Message posted on ‎17 Nov 2023 10:50 AM

Re: Sky tv no internet connection

Thanks for escalating this. We’ve sent an invite to chat.

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This message was authored by: Addie15

Message posted on ‎19 Nov 2023 11:34 AM

Re: Sky tv no internet connection

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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