Discussion topic: Poor signal strength pixilation on screen
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Message posted on 06 Jul 2023 12:35 PM
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Poor signal strength pixilation on screen
Had SkyQ installed yesterday and watching live TV today and noticed a lot of pixilation. Went through the help screens and discovered the signal strength is 30. Other threads that this is too low. Had Sky + before and never had any issues like this.
many advice from the community regarding this issue?
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Message posted on 07 Jul 2023 08:41 AM
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Re: Poor signal strength pixilation on screen
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 08 Jul 2023 08:07 AM
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Re: Poor signal strength pixilation on screen
Thank you. I have managed to get in touch with the installer. He is going to pop back on Sunday to investigate. Appreciate your efforts.
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