24 May 2024 08:13 PM
Currently watching European Challenge Cup Final. Picture quality is awful. There's also a delay between action and sound.
Watching on TV via Sky Q box . Does anyone else have same problem or know how to resolve it please ?
24 May 2024 09:40 PM
Posted by a Superuser, not a Sky employee. Find out more
@AngelaB1 wrote:Thanks for your reply. It's definitely better now. I just hope it doesn't happen tomorrow afternoon for the Champions Cup final too. It's so difficult to know what to do about those issues.
@AngelaB1 there's nothing a customer can do with these type of issues as it's a playout issue which only the broadcaster ( in this case TNT) can resolve
24 May 2024 08:48 PM
Posted by a Superuser, not a Sky employee. Find out moreIt was also poor for me to begin with but has improved
24 May 2024 09:37 PM
Thanks for your reply. It's definitely better now. I just hope it doesn't happen tomorrow afternoon for the Champions Cup final too. It's so difficult to know what to do about those issues.
24 May 2024 09:40 PM
Posted by a Superuser, not a Sky employee. Find out more
@AngelaB1 wrote:Thanks for your reply. It's definitely better now. I just hope it doesn't happen tomorrow afternoon for the Champions Cup final too. It's so difficult to know what to do about those issues.
@AngelaB1 there's nothing a customer can do with these type of issues as it's a playout issue which only the broadcaster ( in this case TNT) can resolve
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