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Discussion topic: Poor quality TNT SPORT 1

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This message was authored by AngelaB1 This message was authored by: AngelaB1

Poor quality TNT SPORT 1

Currently watching European Challenge Cup Final. Picture quality is awful. There's also a delay between action and sound. 
Watching on TV via Sky Q box . Does anyone else have same problem or know how to resolve it please ? 


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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: Poor quality TNT SPORT 1

Posted by a Superuser, not a Sky employee. Find out more

@AngelaB1 wrote:

Thanks for your reply. It's definitely better now. I just hope it doesn't happen tomorrow afternoon for the Champions Cup final too. It's so difficult to know what to do about those issues. 


@AngelaB1 there's nothing a customer can do with these type of issues as it's a playout issue which only the broadcaster ( in this case TNT) can resolve 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Poor quality TNT SPORT 1

Posted by a Superuser, not a Sky employee. Find out more

It was also poor for me to begin with but has improved 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
AngelaB1
Topic Author
This message was authored by AngelaB1 This message was authored by: AngelaB1

Re: Poor quality TNT SPORT 1

Thanks for your reply. It's definitely better now. I just hope it doesn't happen tomorrow afternoon for the Champions Cup final too. It's so difficult to know what to do about those issues. 

This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: Poor quality TNT SPORT 1

Posted by a Superuser, not a Sky employee. Find out more

@AngelaB1 wrote:

Thanks for your reply. It's definitely better now. I just hope it doesn't happen tomorrow afternoon for the Champions Cup final too. It's so difficult to know what to do about those issues. 


@AngelaB1 there's nothing a customer can do with these type of issues as it's a playout issue which only the broadcaster ( in this case TNT) can resolve 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
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