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This message was authored by: AngelaB1

Poor quality TNT SPORT 1

Currently watching European Challenge Cup Final. Picture quality is awful. There's also a delay between action and sound. 
Watching on TV via Sky Q box . Does anyone else have same problem or know how to resolve it please ? 


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This message was authored by: SKY1992bf Answer

Re: Poor quality TNT SPORT 1

Posted by a Superuser, not a Sky employee. Find out more

@AngelaB1 wrote:

Thanks for your reply. It's definitely better now. I just hope it doesn't happen tomorrow afternoon for the Champions Cup final too. It's so difficult to know what to do about those issues. 


@AngelaB1 there's nothing a customer can do with these type of issues as it's a playout issue which only the broadcaster ( in this case TNT) can resolve 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: SKY1992bf

Re: Poor quality TNT SPORT 1

Posted by a Superuser, not a Sky employee. Find out more

It was also poor for me to begin with but has improved 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
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This message was authored by: AngelaB1

Re: Poor quality TNT SPORT 1

Thanks for your reply. It's definitely better now. I just hope it doesn't happen tomorrow afternoon for the Champions Cup final too. It's so difficult to know what to do about those issues. 

This message was authored by: SKY1992bf Answer

Re: Poor quality TNT SPORT 1

Posted by a Superuser, not a Sky employee. Find out more

@AngelaB1 wrote:

Thanks for your reply. It's definitely better now. I just hope it doesn't happen tomorrow afternoon for the Champions Cup final too. It's so difficult to know what to do about those issues. 


@AngelaB1 there's nothing a customer can do with these type of issues as it's a playout issue which only the broadcaster ( in this case TNT) can resolve 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here

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