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Discussion topic: Poor connection

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This message was authored by: M1K3Y365

Poor connection

When I turn box on, picture flashes on and off for 10 secs then corrects itself... usually... and sometimes sound can be off with what's onscreen. Any help 

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This message was authored by: Tom-W19

Re: Poor connection

Hi @M1K3Y365 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by: Tom-W19

Re: Poor connection

Hi @M1K3Y365 

 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
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This message was authored by: M1K3Y365

Re: Poor connection

Hi, my apologies for missing you, yes I still require help. 

This message was authored by: Greenfingers001

Re: Poor connection

Thanks for escalating this. We’ve sent @M1K3Y365 another invite to chat.

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