Discussion topic: Poor connection
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Message posted on 08 Jul 2023 09:51 AM
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Poor connection
When I turn box on, picture flashes on and off for 10 secs then corrects itself... usually... and sometimes sound can be off with what's onscreen. Any help
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All Replies
Message posted on 09 Jul 2023 09:50 AM
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Re: Poor connection
Hi @M1K3Y365
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Tom
Message posted on 11 Jul 2023 09:56 AM
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Re: Poor connection
Hi @M1K3Y365
An invite was sent but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
Tom
Message posted on 11 Jul 2023 05:10 PM
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Re: Poor connection
Hi, my apologies for missing you, yes I still require help.
Message posted on 12 Jul 2023 10:27 AM
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Re: Poor connection
Thanks for escalating this. We’ve sent @M1K3Y365 another invite to chat.
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