I was watching a programme on playback a few hours ago, then it stopped working. One of the multi-room mini boxes won't even show live TV. Have tried re-booting individual boxes but still not working.
I was watching a programme on playback a few hours ago, then it stopped working. One of the multi-room mini boxes won't even show live TV. Have tried re-booting individual boxes but still not working.
hi @lizzy511 Could be that you have hard drive issues.
Normally a hard Drive error is terminal.
If you go through the following link and cannot solve your issue there is the option to replace your Q box.
Thanks, Oldfella. It was late and I wasn't thinking straight. I had re-booted mini receiver because I thought that was where the issue was occurring, but to no effect. When I re-booted the main Sky Q box, everything returned to normal. It's reassuring to know there is someone out there prepared to take the time to give advice. Thank you!
