An easier way?

[AmandaR81]

Hello, we just connected our 3rd sky q mini box. We thought if the boxes in the other rooms were on standby we could could seamlessly watch 2 mini boxes in our rooms of choice but we're having to switch stuff off at the wall in order to remove the "maximum number of boxes are in use" error screen. I use the sky remote to control the TV. It's a nightmare having to move furniture to get to the sockets. Any ideas? Much appreciated, Amanda

[PandJ2020]

Try a reboot of the main box.

But smartplugs can be controlled remotely if needed...

[TimmyBGood]

@AmandaR81

One tip is to always exit back to the Sky home screen with a live channel playing before putting a Mini in standby.

[AmandaR81]

thank you @TimmyBGood and @PandJ2020 

[oldfella]

Hi @AmandaR81 

You certainly shouldn't have to turn the minis off at the mains.   Standby should be adequate.    If you still have the issue try a Reset Settings in the main Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.