@prettycontent wrote:
In the last 48 hours my Sky Q box has started exiting from a recording: first occurred when i put a live tv program on pause, when i came back 10mins or so later and resumed from where i paused the program kept glitching and jumping ahead to live. When i rewound it would be fine for a few mins then again jump ahead to live. Yesterday I was watching a program that was recorded via planner. Approx ever 10 mins or so the play would stop and i would exit to a live tv channel. I went back into recordings, pressed continue and fine for another 10 mins then same thing happens.
Any help / suggestions much appreciated
@prettycontent Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
