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Discussion topic: Pixelating

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This message was authored by lucyloolulu1 This message was authored by: lucyloolulu1

Pixelating

Why does the picture keep pixelating on 5 and now on itvx

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: Pixelating

Posted by a Superuser, not a Sky employee. Find out more

@lucyloolulu1 wrote:

Why does the picture keep pixelating on 5 and now on itvx


Hi @lucyloolulu1 Try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot.

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I used to have superpowers… But a therapist took them away.
lucyloolulu1
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This message was authored by lucyloolulu1 This message was authored by: lucyloolulu1

Re: Pixelating

Thanks will try reboot and we have moved the phone too 

This message was authored by bobbob455 This message was authored by: bobbob455

Re: Pixelating

Have you recently has fibre broadband installed? I have, & I get pixelation on several streaming services.

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