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Discussion topic: Sky Q viewing card not received

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Stephen132
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Sky Q viewing card not received

‎29 Aug 2024 07:25 AM

I received my sky Q box yesterday but havent received my sky Q viewing card 

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Daniel0210
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Re: Sky Q viewing card not received

‎29 Aug 2024 08:14 AM

Posted by a Superuser, not a Sky employee. Find out more

@Stephen132 

If it was a new install viewing cards are normally posted out to arrive before the installation date, otherwise the engineer should have spares.

 

If you've previously had Sky Q and are re-subscribing Sky will send the box out for self install but will have expected you to still have your original viewing card. If you haven't kept it you'll need to call Sky and order another. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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