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Discussion topic: Pixelated

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Message posted on ‎19 Apr 2026 11:37 AM

Pixelated

Lots of channels , ITV, any 5 Channel, etc intermittent pixelation.  Any help please. 

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Message posted on ‎19 Apr 2026 11:40 AM

Re: Pixelated

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@1Susan 

Any error message at the top of the screen when this is happening? Could be a dish misalignment. 


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Message posted on ‎19 Apr 2026 11:48 AM

Re: Pixelated

There is no message on screen

 

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Message posted on ‎19 Apr 2026 12:13 PM

Re: Pixelated

Posted by a Superuser, not a Sky employee. Find out more

@1Susan 

Is this just on live television channels? As stated this is usually the result of a dish misalignment or the cabling (water getting in ?)

 

Perhaps try an alternative HDMI cable as well. 

 

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Sky customer since 2001
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