Pixelated channels

[Nirvana10]

We got a new sky dish, lnb and a box just before Xmas but pixelation on most channels sky signal strength is 70 and signal quality is 90 the old dish was closer to 100 both signals with no pixelation

[Laing1 · Accepted solution]

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@Nirvana10 wrote:

We got a new sky dish, lnb and a box just before Xmas but pixelation on most channels sky signal strength is 70 and signal quality is 90 the old dish was closer to 100 both signals with no pixelation

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@Nirvana10 your dish may be misaligned best to contact Sky to get an engineer to check this out

The signal quality is only taken from 1 transponder and not the channel you are watching 

You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag

[Nirvana10]

Thank you engineer booked